There are many online complaints about Canva's customer service. The company has been accused of being unresponsive to customer inquiries, not providing enough customer support, and not providing refunds for canceled orders.
There are a few complaints about Canva's customer service, mostly about not being able to get in touch with a human customer service representative. Other complaints include issues with the Canva website or app, such as difficulty using the design tools, or problems with downloading or printing designs.
As a result of our investigation, we have found that Canva's customer service is not up to par. There are numerous complaints about their customer service, including long wait times, unhelpful representatives, and a lack of knowledge about the product. We recommend that you avoid using Canva's customer service if at all possible.