If you're looking for a freelancing platform with a bad reputation, you'll want to check out Elance. This website has been known to provide terrible customer service, and many freelancers have had bad experiences with the platform. In this article, we'll be taking a look at some of the most common complaints about Elance.
Elance is a website where people can find freelancers to outsource work to. There are a lot of positive reviews about the quality of work that freelancers on Elance provide. However, there are also some complaints about the services. Some people have said that it is difficult to find good freelancers on Elance, and that the quality of work is not always consistent.
After reading through dozens of reviews of Elance, it is clear that there are some major complaints against the company. The most common complaints are that the quality of the services is poor, the customer service is terrible, and the prices are too high. Overall, it seems that Elance is not a great option for those looking for quality services.
Exceptional customer service is all about maintaining a positive and friendly attitude that makes a good first impression and leaves a lasting one.
I will respond promptly to customer inquiries.
Communicate with customers through various channels, chat, email etc.
Acknowledge and resolve customer complaints.
Study your products inside and out so that I can answer questions.
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate and coordinate with colleagues as necessary and provide feedback on the efficiency of the customer service process.
I will ensure customer satisfaction and provide professional customer support.