Nuance Communications, Inc. is a multinational technology company headquartered in Burlington, Massachusetts, United States. The company develops and sells artificial intelligence (AI) and voice recognition technologies. It offers a chatbot architecture service that allows businesses to develop and deploy chatbots. The service provides a set of tools and templates that businesses can use to build chatbots. It also offers a set of APIs that businesses can use to integrate chatbots with their existing systems.
Nuance chatbot architecture services provide a platform for businesses to create and deploy chatbots. The service includes a visual designer tool for building chatbots, natural language processing capabilities, and pre-built templates and integrations. Nuance chatbot architecture services also offer a scalable, cloud-based infrastructure for running chatbots.
The article discusses the various ways that nuance chatbot architecture services can be used to improve customer service. It concludes that chatbots are a valuable tool that can be used to improve customer service by providing a more personal touch.