When you have a problem with a purchase you made using PayPal, you can open a dispute in the Resolution Center to request a refund. You have 180 days from the date of the transaction to open a dispute. If you and the seller can’t resolve the problem, you can ask us to step in and help.
PayPal's open dispute case services allow customers to file a dispute if they feel they have been wronged in a transaction. This can be done by filling out a form on the PayPal website. Once the dispute is filed, PayPal will investigate the case and make a determination. If PayPal finds in favor of the customer, they will refund the customer's money.
Paypal's open dispute case services is a great way to get help if you have a problem with a purchase. The customer service is top-notch and they are always willing to help. I would recommend this service to anyone who has a problem with a purchase.