Call center reports excel templates services

The call center reports excel templates services can help you to keep track of your customer service reps performance and help you to improve your call center operations. By tracking important metrics such as average handle time, first call resolution, and abandoned calls, you can identify areas that need improvement. In addition, these templates can help you to create customized reports that focus on specific aspects of your call center operations.

There are many different types of call center reports, but most of them center around tracking the performance of call center agents. These reports can track things like the number of calls taken, the average call length, the number of calls that resulted in a sale, and more. Excel templates can be a great way to create these reports, as they can be easily customized and allow for a lot of data to be displayed in an easy-to-read format. There are a variety of different service providers that offer call center reporting services, so it is important to do some research to find one that will best meet the needs of your business.

The call center reports excel templates services are a great way to keep track of your call center's performance. They help you track various metrics such as call volume, call duration, call abandonment, and more. This allows you to identify areas of improvement and make necessary changes to improve your call center's performance.

Top services about Call center reports excel templates

I will remove do not call dnc phone numbers from your leads list

I will remove do not call dnc phone numbers from your leads list

PLEASE CONTACT PRIOR TO ORDERING.Because excel jobs can often be complex, it is crucial that you contact me first, before placing your order. I usually respond in minutes rather than hours.  Welcome! I'm here to relieve you from all your excel troubles. ALL REVIEWS are 5 stars. My customers love the results, I will make sure you're 100% satisfied. Free live consultation. I can help you to manipulate your data and prepare it so that it can be imported to other programs. I can automate your business and work related tasks based on 7+ Years of experience in Excel. I have quite a tool set full of custom spreadsheets, complex formulas, functions, pivot tables and more. Stop doing things manually, leverage the power of excel today! Complex formulasData manipulation (remove duplicates, remove empty rows, sort data and more)Data visualization (Beautiful charts, graphs, reports)Custom invoice templateImporting / Exporting to other programs
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I will be your professional virtual assistant

I will be your professional virtual assistant

Are you looking for a Meticulous, Efficient and Reliable Virtual Assistant? I am willing to be the best virtual assistant you have worked with, making your day-to-day administration much EASIER. Services on Offer: Cold CallingText MessagingArticle & Blog WritingBusiness Email/ Letter TemplatesData CollectionTypingTranscriptionCopy/Paste PDF to WordHand Written Notes to WordInternet Research Email SupportProof-Reading & EditingSocial Media ManagementExcel Data EntryMicrosoft OfficeProviding Personal/Business Advice Before ordering this gig, kindly message me so we can discuss your project and for me to understand your needs. A custom order will be done based on your specific needs, tasks and time-frame. Thank you for understanding Looking forward to working with you!
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I will create professional excel and power bi dashboards

I will create professional excel and power bi dashboards

Hello, I am Ismail your PowerBI expert. I am a Business Intelligence Reporting Engineer and Data Analyst. I have multi-dimensional experience in the field of banking, finance, research and contact/call centers data warehouse. I have done my Master’s degree in Computer Science in the field of data science as a specialty. My top skills in handling data are: 1.   Handling data from multiple sources, in multi forms CSV, EXCEL, Databases (SQL Server, MySQL, Informix), Clustered / Non-Clustered Data2.   ETL - Data extraction from multiple sources using multiple scripting languages (python, R), data cleansing, data preparation 3.   ETL - Data transformation, Data Modeling and loading4.   DAX query, Power Query, Power Pivot5.   Making interactive animated visuals in the form of graphs, charts, reports and dashboards on Excel or PowerBI6.   Embed you PowerBI dashboard into your website and share with team members/colleagues 7.   Automated reports, Recurring reports Why me? - Wide range of data analytics experience- Highly professional- Good communicator Please see gig packages and purchase appropriate gig based on your needs. Do you still have any doubts, just contact me.
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I will do 1000 calls for you and try to make b2b leads appointment and sales

I will do 1000 calls for you and try to make b2b leads appointment and sales

I have a great experience in telemarketing and telesales. My Experience is as follows: I have worked with some good call center as well USA and UK Based.to making calls and get leads, appointment/sales. all outbound calls make to USA and Canada from these packages Please always provide a call back number or e-mail address, kindly message me so we can work things out. USA/Canada. Please present the call list on an excel spreadsheet and a script on a word document. Message me before placing your order so we can both discuss the requirements & availability. Checkout services included for each package in description
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I will deploy call center on vicidial and goautodial for you

I will deploy call center on vicidial and goautodial for you

VICIdial complete contact center solution ready for inbound/outbound calls. Simply login your agent and start receiving/dialing calls. Complete reports visibility with predictive capacity planning feature. Recordings of all inbound and outbound calls. All reports historical and cumulative can be extracted in MS Excel. Real time agent monitoring dashboard.
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I will make dynamic excel dashboards for sales, HR and call centers

I will make dynamic excel dashboards for sales, HR and call centers

Hello, I am Rida, an engineer with expertise in Microsoft Excel, having 5 years’ experience in Data Analysis, Reports, and basic VBA Macros.  I am here to assist you with your Excel Reports and Dashboards. This gig offers:- Data visualization- Data analysis- Customized Excel Dashboards- Professional Dashboards- Attractive Excel Dashboards- Interactive and user-friendly Design - Formatting, Conditional formatting- Info-graphic Charts- Dynamic charts and tables- Complex formulas- Buttons, Drop-down lists, menu- Slicers I have done different projects including sales, HR and call center dashboards. Kindly check the attachments. I assure you quality work and timely completion of tasks. Since every scope is different, therefore, kindly message me first and share your requirements before ordering. **Customer Satisfaction is my prime objective**
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I will help you setup your call center

I will help you setup your call center

I will help you setup your own call center with the following unique features: The amount you pay for gig will be reimburse as call credit for your useFree hosted PBXFree call recordingsFree QueuesFree IVRFree Bulk dialerFree desktop and mobile sip application installationconsultancy 30 minutes for choosing CRM.
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I will send you call center KPI dashboard template in excel

I will send you call center KPI dashboard template in excel

We offer Ready-to-Use KPI Dashboard Excel Templates including:
  • Most Used Key Performance Indicators
  • Trend Charts
  • Previous Year / Target / Actual Comparisons
  • Monthly and Cumulative Analysis

Just type your own data inside and it will be reflected automatically on dashboard and charts.
We currently offer KPI Dashboards for:
  1. General Management
  2. Marketing
  3. Sales
  4. Finance
  5. Human Resources
  6. Digital Marketing
  7. Call Center
  8. Supply Chain & Logistics
  9. Project Management
  10. Manufacturing departments

Please note that, these templates are provided as-is. We just send the template and you can edit / put your own KPIs as you like. If you want customization, please get in contact beforehand to check the availability and quote.

KPI DASHBOARD EXCEL TEMPLATE FEATURES:
  • Monthly and Cumulative analysis
  • Comparison with Past Year and Target values
  • Summary dashboard supported with interactive charts
  • Easy to use and nice design to be used in presentations
  • Clear on-sheet instructions
  • Compatible with Excel 2007 and later versions
  • Works both on Windows and Mac
  • No installation needed. Ready to use
  • Full Print ready
  • White Label


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I will create any Operations specifically for Call Center

I will create any Operations specifically for Call Center

I have years experience as workforce and BI manager for a big call center and I manage one of the big client with over 600 agents and different channels. I understand call center metrics and PKI, forecasting methodology, schedule adherence and compliance, NPS and CSAT and more. I am offering my expertise in the below areas, you can ask for a new report or review the one you already have in place and improve it or just for analysis and suggestions.

1. Volume forecast - intraday - daily - monthly - long term for different channels
2. Staffing and schedule
3. Attrition - shrinkage - phone usage
4. Operations reports: Agent productivity, schedule adherence and compliance
5. Call arrival pattern analysis - actual volume vs forecast - staffing level requirements.

and more just ask if you need anything else that is not listed above.

Please send me a message before buying the GIG so we can discuss requirements. 

Thanks
Vanessa

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I will build your own call center dialer

I will build your own call center dialer

Hosting + Call Center Suite + Support = Minimal Monthly Payment You get your own physical servers in one of our hosting facilities. We have hundreds of servers in our private hosted clusters that we maintain just for our hosted call center services. Let your agents handle inbound and outbound phone calls in the same web-based agent interface. With Skills-based routing and Queue Prioritization them the most efficiently. Primary Contact Center Features: Inbound, Outbound and Blended call handling Skills-based routing with agent ranking, Sales Reps, Closers, Verifiers etcIntegrated call recordingScheduled Callbacks: Agent-Only and AnyoneAbility to have agents work from almost any internet connected computerAgent Scripting with customer dataVirtually limitless campaigns, lists, IVRs, inbound queues, DIDs, phone accounts, voicemail boxes, and user accountsReal-time reports with “click-to-listen” to monitor agent phone calls Dozens of standard reports, which can be emailed out on a set schedule 99.9% up-time guarantee Scalable to hundreds of logged in agentsDedicated dialing server hardwareMonth-to-month terms, no long-term contracts Many thanks, Yogesh
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I will setup call center system using vicidial and asterisk based

I will setup call center system using vicidial and asterisk based

Lets discuss requirements first before order. Setup fully working call center system that either standalone server or clustered environment. Primarily we'll use vicidial for a full contact center suite. ACD(Automatic call distribution)Separate Time-clock application to track user work timeSmart and cost effective call routingSIP, ISDN configurationInbound group settingQueue Prioritization per campaign and inbound groupSkills-based ranking and call routing per inbound group(queues) and campaignCampaign settingAll calls are logged and statuses of calls are logged as well as agent time breakdownsAgents can be logged from anywhere with just a phone, web browser, and an internet connectionCall PrioritizationSeveral real-time and summary reports availableWeb-based administrationWeb-based data export utilitiesAny customization and integration
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I will provide call center services for mortgage refinance cash buyers sellers

I will provide call center services for mortgage refinance cash buyers sellers

Hi All!

I will provide you Call center Service for

1) Cash Buyer
2) Foreclosers
3) Sellers
4) Mortgage 
5) Refinance

We Provide you the call center service for all above categories Individually.

What we need From you?

> Leads
> Dialer ( Predictive Dialer ) ( its good way to get results)
> 5 Hours atleast per day ( 25 hours a week )
> Script and Rebuttals

What you get From US?

> Recordings
> Daily Reports
> Screenshot Timer
> Online UPDATE system
> Appointments and Follow up
> Confirmation and Validation of the LEADS

Please always contact me before ORDERING! 

Reference:
  • if you would like to know about our services. You can call and inquire about our services from our current clients operating in different states from years and Licensed Realtors. 

Feel free to ask anything how we do it and how good response you will get with Great Quality

Skype: whitebricks1

Thanks

REGARDS

Billy

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I will create templates, reports,summary and tables in excel

I will create templates, reports,summary and tables in excel

Hi,
Why bother with time consuming tasks when you can outsource them?

I will design custom Excel spreadsheet templates for any corporate identity within 24 hours. In this gig you will get
  • Outstanding service
  • Custom worksheet templates
  • Formulas to automate spreadsheet calculations
  • 100% customer satisfaction and follow up.

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I will install vicidial call center solution on server

I will install vicidial call center solution on server


I have 10+ years experience in the field of VoIP, asterisk, server admin and 2+ years multidimensional experience as vicidial server admin and level 2 support engineer so I can provide a complete call center solution based on vicidial or vicibox from scratch to a fully feature rich call center solution.

Thanks.
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