Zendesk complaint management services

In recent years, Zendesk has become one of the most popular customer service software platforms. However, some users have complained about the company's complaint management services. In this article, we will take a look at some of the most common complaints about Zendesk and see how the company is responding to them.

Zendesk is a cloud-based customer service platform that provides businesses with a variety of complaint management services. These services include a ticketing system, live chat, knowledge base, and social media integration. Zendesk also offers a number of features that make it easy for businesses to resolve customer complaints, such as a self-service portal, automated workflows, and reporting tools.

Overall, Zendesk's complaint management services are good. They are quick to respond to complaints and they provide a resolution that is satisfactory to the customer. There are a few areas where they could improve, such as communication with the customer during the resolution process and providing more options for resolution, but overall they are a good company to work with.

Top services about Zendesk complaint management

I will provide you quality professional customer support

I will provide you quality professional customer support

Being a customer retention specialist I will provide you quality professional customer support and retain your customers for future projects and resolve their complaints via call, email, or social media as I have 5 years of industry experience to make your customer happy and valuable. I would be providing you: - Inbound/Outbound calls service ( Via 3cx )- Email Management- Chat Support ( Via Slack, Bliss, Email )- Complaints resolution- Daily reports- Datasheets- Tickets using CRM ( Front, RentCentric, Zoho, Zendesk ) If interested, then please contact me first to make your experience worthy and put your confidence in me so that I can deliver a quality products which YOU deserve.
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I will provide premium customer services in affordable rates

I will provide premium customer services in affordable rates

Effimize is a Business Process Outsourcing Company providing all forms of Customer Services to all Industries. Our mission is to connect our clients customers with their products and services in the most direct and engaging way possible and to help our clients transforms their businesses and creates a vibrant new future for them by providing a premium customer Services. We are specialized in servicing Customer Services needs of Ground Transportation Booking Agencies,Food Delivery,Telecom,Real Estate & Online stores across US,UK and Europe.Let us handle and Manage all your your customers Queries along with complaints in professional way. We Listen, Understand, Empathize, Offer and Execute the solution with Follow upsWe are well versed and have good hands on experience with most of the well-knowned CRM/Systems e.g. Zendesk, Freshdesk, Salesforce, Siebel and more. We can provide premium Customer Services support by all following channels.​Email Customer ServicesLive Chat Customer ServicesInbound and Outbound Customer ServicesSocial Media Customer ServicesOrder Processing Customer Services for Online Stores i.e. Shopify, ebay, amazon etc.
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I will be your super reliable shopify virtual assistant

I will be your super reliable shopify virtual assistant

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I will do your chat, social media and virtual assistant customer support task

I will do your chat, social media and virtual assistant customer support task

Hey ! We're experienced customer Support / Admin for more than 4 years& providing Top-notch customer support, Admin Support and live chat services & Virtual assistance for all business We resolve your valuable customer complaints/ Order replacement / location tracking / order confirmation/ CHAT SUPPORT / virtual assistance via phone, email and social media. Package includes :daily reports and send it to you.Makes costumer feedback VisualizationCostumer SatisfactionLive supportyour account manager (For custom package only)And much more - just TEXT ME i am available for you here :) We are Professionals (Male & Female) and have proper command on different customer support softwares like Zendesk, LiveChat, Intercom, Tidio and Talk.to etc I'm Available 24/7. Please message me before placing an order as it will help us to minimize any misunderstandings. Thankyou :)
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I will be your virtual assistant

I will be your virtual assistant

*Please send me a message before placing the order. I'm a customer service professional with strong ability to multi-task, prioritize, and manage time effectively. I offer the ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner. I'm familiar with Zendesk and I have Shopify and Dropshipping experience. I'm a native Italian speaker so I'm able to do this job in Italian as well.
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I will shopify customer support via zendesk, oberlo and aliexpress

I will shopify customer support via zendesk, oberlo and aliexpress

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I will design your zendesk help center guide

I will design your zendesk help center guide

Please contact me first before placing your order. I will help customize your Zendesk Help Center / Zendesk Guide so that it's aligned with your brand. There are 3 type of service that I have: Basic: I will customize ONLY the header, footer, and homepage of your Zendesk Help CenterStandard: I will customize your Zendesk Help Center. You can choose one of the attached designs.Premium: I will design Zendesk Help Center based on your specific requirements. Feel free to ping me if you have any questions :)
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I will design your zendesk help center guide

I will design your zendesk help center guide

Please contact me first before placing your order.

I will help customize your Zendesk Help Center / Zendesk Guide so that it's aligned with your brand. There are 3 type of service that I have:

  1. Basic: I will customize the homepage of your Zendesk Help Center
  2. Standard: I will customize your Zendesk Help Center. You can choose one of the attached designs.
  3. Premium: I will design Zendesk Help Center based on your specific requirement.

Feel free to ping me if you have any questions :)
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I will setup your salesforce for zendesk apps and integrations

I will setup your salesforce for zendesk apps and integrations

Our team at Smart Instinct is a partner with Zendesk and has 8 years of experience with Zendesk optimizations, implementations, reporting build-out, as well as agent and admin training. Whether your team just signed up for a Zendesk trial or they have been using Zendesk for years, we can help implement the best practice settings on your behalf. We realize you might not have the time to learn all of the ins and outs of Zendesk, or simply don't have enough time in the day to keep up with your normal workload too. That's where we can come in to assist. In this pack we provide the following: Zendesk for Salesforce & Salesforce for Zendesk App Install & Configuration:Installation & configuration of Zendesk for Salesforce integration in SalesforceSetup of a Zendesk ticket view in SalesforceConfiguration of data sync from Salesforce to ZendeskConfiguration of ticket sync from Zendesk to SalesforceInstallation & configuration of Salesforce app in Zendesk SupportRemoval of the legacy Salesforce Integration, if currently installed Additional Options/Services:Additional revisionsLive admin training on Zendesk & Salesforce apps setupLive agent training on Salesforce app
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I will help configure your zendesk

I will help configure your zendesk

Before placing order, please contact me for some details and requirements.  I'm a Certified Zendesk Administrator & Guide Specialist with 10+ years experience using/administering/developing Zendesk, hopefully I can help you with your Zendesk need.  If you are going to purchase or recently purchased a Zendesk account and don't know how to make it work for your business needs, I'm here to help. The process starts with evaluating your current online support process. Then I will help analyze and come up with Zendesk setup that will fit for your business. Some of common tasks are:Set up notification rulesCustomize email templatesSet up SLA rulesSet up ticket views based on your businessUpdating page layouts / Help Center (Zendesk Guide) - please see my other gig for some examples.Work with triggersWorking with dashboards and reports (Zendesk Explore)Integrate Zendesk with your phone system (Zendesk Talk)Integrate Zendesk to other applications (Salesforce, WooCommerce, Slack, Shopify, Zapier, etc) Before placing order, please contact me for some details and requirements.
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I will help you configure zendesk support account

I will help you configure zendesk support account

If you are going to purchase or recently purchased a Zendesk account and don't know how to make it work for your business needs, I'm here to help. The process starts with evaluating your current online support process. Then I will help analyze and come up with Zendesk setup that will fit for your business. Some of common tasks are:Set up notification rulesCustomize email templatesSet up ticket views based on your businessUpdating page layouts / Help Center (Zendesk Guide) - please see my other gig for some examples.Work with triggersWorking with dashboards and reports (Zendesk Explore)Integrate Zendesk with your phone system (Zendesk Talk)Integrate Zendesk to other applications (Salesforce, WooCommerce, Slack, Shopify, Zapier, Wordpress, Hubspot etc) Before placing order, please contact me for some details and requirements.
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I will setup your jira for zendesk app and integration

I will setup your jira for zendesk app and integration

Our team at Smart Instinct is a partner with Zendesk and has 8 years of experience with Zendesk optimizations, implementations, reporting build-out, as well as agent and admin training. Whether your team just signed up for a Zendesk trial or they have been using Zendesk for years, we can help implement the best practice settings on your behalf. We realize you might not have the time to learn all of the ins and outs of Zendesk, or simply don't have enough time in the day to keep up with your normal workload too. That's where we can come in to assist. In this pack we provide the following: Jira for Zendesk App Install & Configuration:Installation & configuration of Jira for Zendesk app and integration in the Jira Cloud app or Jira Server.Restrict access to the Jira Cloud app for Zendesk admin and agent rolesAdd fields to the Jira app in Zendesk SupportConfigure the issue creation form in Zendesk SupportIf applicable, we can set up a dedicated integration user option Additional Options/Services:Additional revisionsLive admin training on Zendesk & Salesforce apps setupLive agent training on Salesforce app
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I will customize your zendesk help center

I will customize your zendesk help center

Zendesk Help Center Customization - branding.  I have more than 150 projects behind. I have +4y experience in Zendesk Developing. I work as moderator of Zendesk official community for Help Center developing things. Do not hesitate to contact me and I'm pretty sure we will make a deal that works for both of us!Please contact me before buying!-Borisav
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I will do dubsado zendesk honeybook freshdesk asana workspace

I will do dubsado zendesk honeybook freshdesk asana workspace

Asana Dubsado Zendesk Honeybook Freshdesk Asana Dubsado Zendesk Honeybook Freshdesk allow you to connect your company goals, build Gantt chart, monitor the progress and status of key initiative in real time, assign task across a project. You can see progress to keep teams on track. And teams can work wisely to get the right things done on asana platform. what we offer:Strategic goal in Asana Dubsado Zendesk Honeybook FreshdeskAsana gantt chartAutomation in Asana Dubsado Zendesk Honeybook FreshdeskAsana portfolioAccount setup in Asana Dubsado Zendesk Honeybook FreshdeskIntegration in Asana Dubsado Zendesk Honeybook FreshdeskAsana formConsultation in Asana Dubsado Zendesk Honeybook Freshdesk why choose us:100% money back guaranteedproactive 24/7unlimited revision100% job satisfaction LET'S START THE JOURNEY TO BRING THE BEST TO YOUR PRODUCT/SERVICE TODAY!!!.
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I will create custom zendesk application

I will create custom zendesk application

4 years of experience with Zendesk products, especially custom developments for Zendesk Support, Zendesk Guide. I have created multiple Zendesk applications / addons with ZAF (Zendesk Apps Framework) to improve support operations.I have created and modified multiple Zendesk Guide themes, to include custom features like: sidebar, in-article table of content, navigation etc. Starting from something easy - apps that help you to utilise Zendesk more efficiently (creating new Macro from Ticket window without needing to go to the settings, cool huh?).Ending up with advanced tools, that utilise multiple API at the same time (Paypal, Stripe, Firebase) to manage purchases, Google APIs to manage files and docs, using Javascript frameworks and libraries (ReactJS, VueJS, momentjs etc.) 1. I will get your requirements;2. present you the best suited actionable plan of what your application will be looking like and behaving like;3. implement the application within agreed period;4. Provide support for your application for an agreed period of time; If you need an application but could not find it in the existing marketplace - I will bring you a solution.
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I will provide customize zendesk, freshdesk or helpscout

I will provide customize zendesk, freshdesk or helpscout

Helpdesk platforms help Maximize and improve your customer engagement. It's critical to adopt a leading edge platform.

As a certified Zendesk and Freshdesk partner with 6+ years of experience in CRM, the exclusive Fiverr services will provide administration and consulting support, including:

  • Platform set up, customization and data import
  • Developing workflows and routing
  • User management and set up
  • Integrations with third-party apps
  • Break-fix and platform support
  • Reporting dashboards and analytics
  • Self-service and knowledge management creation
  • Email integration
....and much more

Please contact to inquire more....

Languages: English, German & Spanish.
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